Your privacy matters to us. This Privacy Policy explains how Global Tint LLC ("we," "us," or "our"), operating as Tint School Online, collects, uses, shares, and protects your personal information when you visit tintschoolonline.com ("Site") or use our services.
1. Information We Collect
Information you provide
When you purchase a course or contact us, we may collect:
- Name (first and last)
- Email address
- Phone number (if provided at checkout)
- Billing information (processed securely by Stripe — we never see or store your full card number)
- Location data (city, state, country — used for analytics and compliance)
Information collected automatically
When you visit our Site, we automatically collect:
- Device & browser information — browser type, operating system, screen resolution
- Usage data — pages visited, time on page, scroll depth, sections viewed, clicks, and video engagement
- Referral data — how you found us (e.g., Facebook ad, Google search, direct link)
- IP address — used for approximate geolocation and fraud prevention
- Cookies & similar technologies — see Section 5 below
2. How We Use Your Information
We use the information we collect to:
- Process your purchase and deliver course access via Kajabi.
- Send you transactional emails (order confirmation, access instructions, refund updates).
- Improve our Site, courses, and marketing based on anonymous usage analytics.
- Measure advertising effectiveness through conversion tracking (e.g., Meta/Facebook Pixel).
- Prevent fraud and protect the security of our platform.
- Respond to support inquiries and communicate about your account.
We do not sell your personal information to third parties. Ever.
3. How We Share Your Information
We only share your information with trusted third-party services that help us operate our business:
| Service | Purpose | Data shared |
|---|---|---|
| Stripe | Payment processing | Name, email, billing details |
| Kajabi | Course delivery & access | Name, email |
| Meta (Facebook) | Ad measurement & conversion tracking | Hashed email, hashed phone, IP address, browser data, purchase events |
Each of these providers has their own privacy policies governing how they handle data. We encourage you to review them.
We may also disclose information if required by law, regulation, or legal process.
4. Meta (Facebook) Pixel & Conversions API
We use the Meta Pixel (client-side) and the Meta Conversions API (server-side) to:
- Track conversions from our Facebook and Instagram ads.
- Build audience segments for retargeting and lookalike audiences.
- Measure the effectiveness of our advertising spend.
The data sent to Meta includes hashed (encrypted) versions of your email and phone number, along with event data such as page views, content views, checkout initiation, and purchases. Meta processes this data in accordance with its Data Policy.
You can manage your Meta ad preferences at facebook.com/adpreferences.
5. Cookies & Tracking Technologies
We use cookies and similar technologies for:
- Essential functionality — session management, checkout flow.
- Analytics — understanding how visitors interact with our Site (scroll depth, section engagement, time on page).
- Advertising — Meta Pixel for conversion tracking and retargeting.
- Attribution — first-touch attribution cookies that track how you arrived at our Site (e.g., UTM parameters from ad campaigns).
Most browsers allow you to control cookies through their settings. Disabling cookies may affect Site functionality or prevent us from properly attributing your visit.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. Specifically:
- Customer records (name, email, purchase history) — retained for the duration of your lifetime access, plus any period required by law for financial record keeping.
- Analytics data (usage, engagement) — retained in anonymized/aggregated form indefinitely for business insights.
- Refunded customers — purchase records retained for a minimum of 2 years for accounting and dispute resolution purposes.
7. Your Rights
Depending on where you live, you may have certain rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request that we update inaccurate or incomplete data.
- Deletion — request that we delete your personal data (subject to legal obligations).
- Opt-out of tracking — you can disable cookies in your browser or adjust your Meta ad preferences.
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
8. California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of your personal information.
- Opt out of the "sale" of personal information. Note: we do not sell personal information. Our use of Meta tracking pixels may be considered "sharing" under CCPA. You can opt out by disabling cookies or adjusting your Meta ad preferences.
- Not be discriminated against for exercising your rights.
9. International Users (GDPR)
If you are located in the European Economic Area (EEA), UK, or Switzerland, the legal bases for processing your data are:
- Contract — processing necessary to fulfill your purchase and deliver course access.
- Legitimate interests — analytics, fraud prevention, and improving our services.
- Consent — for advertising cookies and tracking (where applicable under local law).
You have the right to withdraw consent at any time, lodge a complaint with a supervisory authority, and request data portability.
10. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption on all pages.
- Payment data handled exclusively by Stripe (PCI-DSS compliant).
- Hashing of personal identifiers before transmission to Meta.
- Access controls on our internal databases and admin tools.
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children's Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us at [email protected] and we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data:
Global Tint LLC
Email: [email protected]